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Investing in Community Dreams
Our vision is to advance the hopes and dreams of everyone in Fairfax and throughout the greater Cleveland area. Our mission is to connect every individual and family to services, programming, cultural programs, career opportunities, and more throughout greater Cleveland.
Our Core Values
Our fundamental core beliefs and values drive us to advance our community and achieve our mission.
Building Better Relationships
We’re committed to rethinking how communities and financial institutions build strong, healthy, and collaborative relationships that serve and advance the needs of every individual and family.
Supporting Community Dreams
We believe in empowering Fairfax residents with resources and providing accessible opportunities to every community member to ensure that no dream is ever deferred.
Remembering our Roots
As we work together to advance and achieve our shared future, preserving Fairfax’s rich history will always be at the forefront of our minds and efforts
Making a difference
We believe that no effort is too small to make a difference in the lives of individuals and families in Fairfax and the greater Cleveland area.
Team
Traci Mitchell
Executive Director
Traci Mitchell is the Executive Director of the PNC Fairfax Connection. An experienced professional, with 36 years in the banking industry. Prior to joining PNC Fairfax Connection, she served as vice president, senior Sales & Client Experience Specialist in Retail Distribution, expertly leading organizational change management initiatives that drove sustainable, transformative change. Traci spent a major portion of her career dedicated to the advancement of youth through her work on various local non-profits, serving on youth ministries at her church, Affinity Missionary Baptist Church, and she’s currently serving her second term as a board member for her local school district. Traci is passionate about providing the tools and resources needed to assist others in meeting their life aspirations.
Felicia Davis
Program Manager
Felicia Davis is the Program Manager at the PNC Fairfax Connection, overseeing programming and day-to-day operations. Prior to joining The Connection, she was the Program Manager responsible for PNC Staff Services Development Programs. There, she launched the preferred vendor program in Training & Development (T&D) in addition to project managing an award-winning corporate community partnership program that provides technology training for high school students. Felicia continues to catapult organizations forward through relationship building and her passion for developing others.
Amanda Talton
Executive Assistant
Amanda Talton is the the assistant to the Executive Director. After graduating from Mount Vernon Academy, Amanda received an Associate’s degree in Criminal Justice from Cuyahoga Community College. She has more than 15 years of customer service experience and is passionate about traveling and helping people. Amanda also has a background in sports as an athlete and coach. She is committed to helping people become the best version of themselves. One day she hopes to combine her love for traveling with helping others.
Fred Ford
Member Service Representative
Fred was born and raised In Louisville, Kentucky. A graduate of Baldwin–Wallace College, he has been with the PNC Fairfax Connection since its inception in 2012. A retired Cuyahoga County Court employee, Fred has over 30 years of professional office experience. He is also a proud high school and middle school sports coach with over 20 years of coaching experience. Fred is his happiest when he’s around his family and serving the community in some capacity.
Shaunia Williams
Program Administrator
Shaunia Williams is the Program Administrator for PNC Fairfax Connections, working as the main point person for anything IT and A/V related. Before joining PNC Fairfax Connections, Shaunia was a Freelance Technician for ITA Audio Visual Solutions here in Cleveland, Ohio and is the Live Sound Engineer for Affinity Missionary Baptist Church and had worked in A/V since age 13 and was a part of their schools Audio/Visual club for all four years. Also, the last two years of high school, Shaunia was part of a program called Excel-Tech where they took an Interactive Media class and graduated with a certificate. From then on, Shaunia went to college starting off as a Recording Arts major but since then has changed that to Animation/Game design. They have such a love for video games, comic books, music and many other things, but mostly likes to work with technology and assist those that would like a better understanding of the “Tech World” that they have come to grow up with and love so much.
Ben Louis
Program Manager
Ben Louis is the Program Manager at the PNC Fairfax Connection who is responsible for all programming for youth from ages Pre-K to high school seniors. Before joining the Connection, Ben was a special education teacher for nearly a decade, teaching in schools in Cleveland, Chicago, and South Korea. He has a Bachelor's degree in Secondary Education from Walsh University and a Master's degree in Special Education from Dominican University. As a resident of Cleveland himself, Ben is passionate about ensuring all students in our great city have access to excellent educational opportunities and empowering our children with mindsets and skills to achieve their dreams.
Jayla Franks
Member Service Representative
Jayla originated in Detroit, Michigan but has called Cleveland home since 2013. A graduate of John Hay high school, she continued her education at Cuyahoga Community College, earning her certification in welding. Jayla has held positions within nonprofit organizations and community serving roles before joining the PNC Fairfax Connection team. Jayla enjoys great literature and great conversations with great people.